Your satisfaction is very important to us. Most of our items are eligible for returns so if you’re not in love with your purchase, please return your item(s) and original packing slip within 3 days from the date of receipt for a store credit.
Store credit is issued for the full amount of the returned merchandise minus the original shipping fee in the form of a eCredit code that can be used immediately for further purchases.
Merchandise must be unworn, odor free (including body odor, smoke free, fragrances) free from stains (including make-up, deodorant, and body fluids), unwashed, not laundered, and must have original tags attached to the merchandise.
Items not eligible for returns are bodysuits, swimsuits, accessories, handbags, formal dresses, or any items marked “Sale”.
We cannot accept returns on items that were worn, stained, damaged, soiled, or without the original tags attached.
The customer is responsible for the shipping fee associated with sending the returned goods back to Ryan Kennedy Kollection.
All returned goods are thoroughly inspected to ensure that it meets our Return requirements. In the event that your return does not meet our Return requirements, no store credit will be issued to the buyer and the buyer will be responsible for the shipping fee to return the merchandise back to the buyer.
Ryan Kennedy Kollection reserves the right to reject a return that does not meet our Return requirements.
Send all returns to the following address:
Ryan Kennedy Kollection
P.O. Box 805903
St. Clair Shores, MI 48080
THINGS TO KNOW:
Upon receipt and inspection of your returned merchandise, your store credit will be processed within 3 business days. You will be notified via email once your return has been processed.
Store credit is issued for returned merchandise, we do not offer exchanges or refunds on purchases.
Original shipping fees and return shipping fee are nonrefundable.
If an item is returned after 3 days of receipt or a non-qualified return is shipped to us, you have 14 days to pay an invoice for the return shipping fee. If the return shipping fee isn’t received within 14 days, your item will be classified as abandoned and will be discarded. If the buyer sends a return that contains an item not eligible for returns, the return shipping fee will be deducted from the return credit owed to the buyer.